3JL Privacy Policy for Philippine Users

1. Information We Collect

Account registration requires a username, password, and captcha response. Depending on the feature you use, you may also be asked for details such as your name, email address, 11-digit mobile number, withdrawal account information, or other data needed for account access, payments, security checks, and player support. The information requested may vary by service and current requirements.

Personal Information

Personal details may include your name, email address, mobile number, and information connected to account verification or support requests. These details may be used to confirm account ownership, apply the 21+ age requirement, prevent unauthorised access, and review account-related concerns. Additional verification may be requested when necessary, subject to current procedures and applicable Philippine requirements.

Financial and Payment Information

To process deposits and withdrawals, we may collect relevant payment details, such as your linked bank account, GCash or Maya information, and transaction records. Access to payment features may require account verification and a linked withdrawal account. We apply security controls, including 128-bit encryption, to help protect sensitive information. Please review the current payment terms on 3JL before making a transaction and never share your password or PIN.

2. How We Use Your Information

We use personal information to create and manage accounts, verify identity, process eligible transactions, protect users against fraud, provide customer support, and send important service notices. Where permitted, we may also share updates or promotional offers. You can opt out of marketing messages at any time, but essential account, security, and transaction communications may still be sent. The service is intended only for Philippine adults aged 21 and above; please play responsibly.

We use information to maintain and improve our services, develop relevant features, understand user preferences, and review usage patterns. 3JL may also process information to meet applicable legal obligations and respond to lawful requests from authorised authorities.

3. Information Sharing and Disclosure

We respect account privacy and do not sell personal information to third parties. Information may be shared with trusted service providers when needed to operate the platform, support accounts, protect users, or comply with applicable law. These providers may only handle the information for authorised purposes and are expected to maintain appropriate confidentiality and data protection measures.

We may provide relevant account details to payment processors when handling transactions, identity-check services where verification is required, and technical service providers that help operate the platform. Information may also be disclosed when required by applicable law, a valid court order, or a lawful request from authorities. 3JL may share limited data when reasonably necessary to investigate suspected fraud, protect legal rights, maintain platform security, or address risks to public safety.

4. How We Protect Your Information

We apply appropriate technical and organisational safeguards to protect account and transaction information. The platform uses 128-bit Advanced Encryption technology for data security, together with access controls and other protective measures. No security system is completely risk-free, so members should also use a strong, unique password and never disclose login or payment credentials.

Access to personal information is limited to authorised personnel and service providers who need it for legitimate operational purposes. Security practices may be reviewed and updated as risks change. However, internet transmission and electronic storage cannot be guaranteed to be completely secure. Philippine users aged 21+ should protect their devices, log out after each session, and contact player support if they notice suspicious account activity.

5. Your Privacy Choices

Members of 3JL may contact Customer Support to ask about their personal information, request corrections to inaccurate account details, or seek account closure. Requests involving access, deletion, or retained records are reviewed under the current privacy procedures and applicable Philippine law. Certain information may need to be kept for legal, security, payment, fraud-prevention, or dispute-handling purposes.

You may ask to stop receiving optional marketing messages or raise concerns about how your information is handled. Where applicable, you may also request access to available account data in a practical format. Customer Support may require identity verification before acting on a privacy request to prevent unauthorised changes or disclosure. Processing times depend on the request, verification requirements, and applicable obligations.

6. Data Retention

We retain personal information only for as long as reasonably required to support your account, provide platform services, address security or payment concerns, and meet applicable legal obligations. After an account is closed, relevant records may be deleted, anonymised, or retained where legally necessary. Specific retention periods depend on the record type and applicable requirements. Visit 3JL for account access and player support.

7. Privacy of Underage Users

This platform is intended only for Philippine adults aged 21 and above. We do not knowingly collect personal information from anyone below the permitted age. If an underage account or related data is identified, appropriate action may be taken, including account closure and deletion of information where legally allowed. Please contact player support if you believe a minor has provided personal data.

8. Cross-Border Data Processing

Personal information may be processed or stored outside the Philippines when required to operate platform services. Where cross-border processing applies, reasonable data protection and security measures are used in line with applicable requirements. The exact arrangements may vary depending on the service involved and current legal obligations.

9. Updates to This Privacy Policy

3JL may revise this Privacy Policy from time to time to reflect changes in technology, business practices, or applicable requirements. If a material update is made, notice may be provided through the website or other available account communication channels. Any revision will take effect when posted. Please review this page regularly so you remain informed about how your information is handled.

10. Contact Us

If you have a question, concern, or request about this Privacy Policy, please contact 3JL through the official support options available on the website. Our support team can assist with account privacy and information-related enquiries. You may also visit the 3JL homepage for account access and support information. [email protected] Live customer support is available 24/7 through the website, subject to current service availability.

By using 3JL, you confirm that you have read and understood this Privacy Policy and agree to the handling of your information as described here. Please play responsibly, keep your account details secure, and contact support if you have a privacy-related concern.