Responsible Gaming at 3JL
Keep Gaming Entertaining, Balanced, and Within Your Limits
Important Responsible Play Notice
Gaming is intended for entertainment, not as a source of income. Access is limited to adults aged 21 and above. Set a spending limit before playing, never use money needed for daily expenses, and stop if gaming begins to cause stress or harm. If staying in control becomes difficult, pause your activity and seek appropriate support.
What Does Responsible Gaming Mean?
Responsible gaming means treating every game as paid entertainment while keeping firm control over your time and money. Decide in advance how much you can afford to spend, set a time limit, and stop once either limit is reached. Never chase losses or assume that continued play will recover money. Healthy participation should not interfere with your finances, work, studies, sleep, relationships, or other responsibilities.
The 3JL responsible play approach provides clear information for Philippine adults aged 21 and above. Players are encouraged to review game rules inside the relevant game window, monitor their spending, take regular breaks, and contact player support when account assistance is needed. Promotional eligibility, bonus amounts, and wagering conditions may change, so always check the current terms before joining. No game guarantees winnings or income.
Maintain a Healthy Balance
Gaming should remain only one part of your leisure time. Make room for family, friends, work, rest, exercise, and other interests. Step away when play affects your mood, responsibilities, finances, or relationships, and never borrow money or use essential household funds to continue.
Set a Spending Limit
Before you play, decide how much you can comfortably spend and stay within that amount. Never use money set aside for food, bills, education, emergencies, or other essentials. Gaming is strictly for adults aged 21+ and should only be treated as entertainment.
Set a Time Limit
Choose a clear playing time before you begin, and stop when it runs out. Long sessions can affect your judgement and make it harder to decide calmly. Take regular breaks and step away if playing no longer feels enjoyable.
Never Chase Losses
Do not increase your bets or continue playing just to recover money you have lost. Chasing losses can quickly lead to spending beyond your limit. Accept the result, end the session, and return only when you feel calm and in control.
Warning Signs of Problem Gaming
Recognising unhealthy gaming habits early can help prevent further harm. 3JL encourages Philippine adults aged 21+ to watch for changes in their spending, behaviour, relationships, and well-being. If you or someone you know shows these warning signs, pause gaming and seek support from a trusted person or qualified professional. Asking for help is a responsible decision, not a weakness.
Ask Yourself These Questions
If you answered “yes” to one or more of these questions, step away from gaming and seek support from someone you trust. Adults aged 21+ can also visit 3JL for account assistance and responsible play information.
Responsible Gaming Controls
Use any responsible play controls available in your account to manage your spending and gaming time. Available features may vary, so review your account settings or contact player support for current options.
Deposit Limits
A deposit limit can help you follow a fixed budget. If this control is available, choose an amount you can afford to lose and avoid adding more funds after reaching it. Never use money intended for food, bills, savings, or other essentials.
Loss Limits
Decide how much you can afford to lose before you start. Stop once you reach that amount, and never increase your stakes or chase losses. Check your account settings or ask player support whether a formal loss-limit control is currently available.
Session Time Limits
Set a firm end time for every gaming session and take regular breaks. Use a timer on your device if an account-based session control is unavailable. Stop immediately if gaming begins to interfere with work, sleep, relationships, or daily responsibilities.
Self-Exclusion
If a short break is not enough, request self-exclusion or an account restriction through player support. Confirm the available duration, coverage, and reactivation conditions before proceeding. During the exclusion period, do not open another account or look for ways around the restriction.
Reality Checks
Regular reminders can help you monitor how long you have been playing and how much you have spent. If an in-account reminder is unavailable, set alarms and review your balance frequently. Treat every gaming expense as entertainment spending, not income.
Gaming History
Review your available gaming history to check how much you have spent, your recorded results, and the time you have played. Use these details to spot changes in your habits and set practical limits.
Help and Support
If gambling is affecting you or someone you know, support is available. Contact the 3JL customer support team for account assistance and guidance on responsible play. For counselling or mental health concerns, speak with a qualified professional or a recognised support service in the Philippines.
Get Help
If gaming no longer feels manageable, stop playing and contact customer support or an appropriate professional support service.
- Customer Support: 24/7 Live Chat
- Email Support [email protected]
- National Mental Health Support
- Confidential Peer Support
Asking for help is a responsible and courageous step. Talk to someone you trust, such as a family member, friend, doctor, or qualified counsellor. Early support can make harmful gaming habits easier to address. Account assistance is available, but urgent mental health concerns should be handled by an appropriate professional service.
Play Responsibly and Keep Gaming Enjoyable
Gaming should remain safe, controlled, and enjoyable for Philippine adults aged 21 and above.
Start Playing ResponsiblyGuidance for Parents and Guardians
Gaming by anyone under 21 is strictly prohibited. Parents and guardians should monitor online activity and consider parental-control tools to block access to gaming websites. If you believe a minor is using the 3JL platform, please report it to customer support immediately.
For Adults Aged 21+ Only
Only adults aged 21 or older may register and play. Age checks may be required, and accounts found to belong to minors will be closed. Parents and guardians are encouraged to help prevent children from accessing online gaming services.
We support responsible play and aim to keep gaming safe and enjoyable. Set a budget, limit your playing time, never chase losses, and take regular breaks. Gaming should be treated as paid entertainment, not as a source of income. Stop and seek support if play starts affecting your finances, health, work, or relationships.
